BPO Services

More Than Just Outsourcing, We Empower You to Achieve More

Essential Infotech provides business process outsourcing services to businesses of all sizes, including small, medium, and large companies. We offer a comprehensive range of BPO solutions that cover end-to-end outsourcing needs. Our focus on customer satisfaction and operational excellence has made us a trusted partner for businesses around the world. We are serving European & Australian countries like Germany, France, Italy, Poland, Netherlands, and more areas.

We have the resources to aid you in all of your business operations such as tedious tasks, technical issues, call centre support, call campaigns and more. Additionally, our BPO services can cater to various business requirements including:

  • Customer Support
  • Virtual Assistant
  • Call Centre Support
  • Data Entry and Processing
  • IT Services and Support
  • Technical Support

If you are a business owner in need of BPO or need a helping hand to take some tension off at affordable prices, Essential-Infotech is the company to choose. Send your stressful tasks offshore and get the job at a much lower price!

Back-Office Support Services

The Back-Office department at Essential-Infotech is composed of responsible individuals who gets the job done right. We are experienced in providing a wide range of BPO services, including customer service, technical support, data entry, and all other back-office operations.

Accounting and Finance: Bookkeeping, payroll, accounts payable and receivable, financial reporting, and other financial tasks.
Human Resources: Taking the lead in recruitment, payroll processing, benefits administration, employee onboarding, and HR policy management.
Data Entry and Processing: This is a highly responsible task of digitizing paper documents, transcribing audio recordings, and managing databases.
Supply Chain Management: This involves order processing, inventory control, logistics, and warehouse management.
back office support

Front-Office Support Services

Our team is dedicated to delivering high-quality, innovative, and efficient outsourcing experiences to our clients. Need Front-Office to support? We have got your back!

Customer Service: This includes handling customer inquiries, complaints, and support through various channels like phone, email, chat, and social media.
Technical Support: Providing assistance with technical issues for hardware, software, and other tech-related products or services.
Sales and Telemarketing: Generating leads, qualifying prospects, and closing deals for businesses, often through phone calls or outbound campaigns.
Marketing and Digital Marketing: Managing social media presence, creating content, running email campaigns, and handling other marketing tasks.
front office support

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